Frequently Asked Questions
Q. What details must be on the Raffle Ticket
A. You must have the Organisations name (and the Registration Number if a Registered Charity), the Date of the Draw, the Promoters Name and Address, the Ticket Price and the name of the Local Authority and the Local Authority Registration Number.
Q. Can I send an illustration/logo
A. Yes send up to two as a TIF, PIC or EPS File, do not send as part of another file i.e. Word Document, do not send jpeg or gif formats. Do not send illustrations for/from Web Sites, usually 72dpi, WE NEED A MINIMUM OF 300dpi.
Q. Will I receive a proof
A. We send proofs by Email on the same day that we receive the order (mon-fri).
Q. Can you Email the proof
A. Yes but only if you have Adobe Acrobat Reader installed on your computer.
Q. When will I receive my order
A. The Raffle Tickets are sent within 4 working (excluding holidays) days of recieving the OK for the proof copy, for next day delivery (UK Mainland
Q. Can I have a coloured ink
A. No the Raffle Tickets are printed in black ink on tinted or white paper.
Q. Do I have to Register the Raffle
A. In 99.9% of Raffles yes (there are two exceptions).
Q. Are the Raffle Tickets numbered and
A. The Tickets are numbered twice, once on the counterfoil and once on the
and perforated twice.
Q. Do you accept credit cards
A. No payment by BACS or cheque (payable to Dolphin Press), this helps to keep our prices low.
Q. Can I email the Raffle details and send a
A. Yes we send the proof the same day that we receive the order then print the
Raffle Tickets when the cheque arrives.
If you have any other questions please phone or if you are local pop in, we are open 9am to 5pm monday to thursday, 9am to 2pm Friday, but most often we work late!!!!
Please do not hesitate to Email or Phone for Raffle Ticket samples and
a Raffle Ticket order form.